Everything you need to know about checking your Fuliza limit, your account, and your subscription.
FulizaLimit is an independent guidance service that helps M-Pesa users in Kenya understand what drives their Fuliza limit and take practical steps to grow it. We are not Safaricom, and we don't set or approve limits ourselves — we help you present the strongest possible case.
No. FulizaLimit is an independent service. M-Pesa and Fuliza are registered trademarks of Safaricom PLC, and Safaricom makes all final decisions about your Fuliza limit.
Anyone 18 or older with an active M-Pesa account and access to Fuliza can create a free account and run an eligibility check.
No. Your first eligibility check and report are completely free on our Free plan. Paid Pro and Business plans add monthly re-checks and priority guidance.
No service can guarantee a Fuliza limit increase, including ours. Safaricom sets and approves limits based on its own criteria. What we guarantee is a clear, honest picture of where you stand and the concrete steps most likely to help.
Based on publicly known Fuliza criteria, the biggest factors are your M-Pesa transaction activity, your Fuliza repayment history, your average float balance, and how long you've held your M-Pesa account. Your eligibility report breaks each of these down.
We combine the information you provide about your M-Pesa activity and repayment history with publicly available Fuliza eligibility criteria to produce an estimated score. It's a guide, not an official Safaricom figure.
This varies by person and depends entirely on Safaricom's own review timeline. Many users see changes within one to two billing cycles of improving their repayment pattern, but we cannot promise a specific timeframe.
Yes — this is determined by Safaricom based on your ongoing M-Pesa and Fuliza activity, not by FulizaLimit. Missed repayments or reduced M-Pesa activity can lower your limit over time.
No, never. We only ask for your M-Pesa phone number to check your activity pattern. We will never ask for your M-Pesa PIN, and you should not share it with anyone claiming to represent FulizaLimit.
Yes. Your information is encrypted and used only to generate your own eligibility report. We don't sell your data or share it with advertisers. See our Privacy Policy for full details.
Yes. You can request account deletion at any time by emailing support@fulizalimit.co.ke. We remove your personal data within 30 days, except where retention is legally required.
Go to your dashboard, open the My Profile tab, and use the "Change" button in the M-Pesa Number section to update it.
Yes. Pro and Business plans are billed monthly with no lock-in. Cancel anytime from your dashboard, and your plan stays active until the end of the current billing period.
Free gives you one eligibility check and a basic report. Pro adds monthly re-checks, a full factor breakdown, and priority support. Business is built for users managing multiple M-Pesa lines, with a dedicated account manager. See the Subscription page for full details.
We accept M-Pesa payments for all subscription plans, processed securely at checkout.
Subscription fees are non-refundable for the current billing period, except where required by law. You'll keep access to your plan's features until the period ends.
Our support team typically responds within 24 hours, and often much sooner via WhatsApp.
Email support@fulizalimit.co.ke with your registered phone number and we'll investigate right away. You can also reach us through our Contact page.
Yes, our support team can assist you in both English and Swahili via email or WhatsApp.
Our support team is happy to walk you through anything not covered here.
Contact Support →